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UNEXPECTED CHARGE

I don't recognize a charge on my card

LOST CREDENTIALS

I cannot sign into my account, how can I recover my sign-in information?

CANCEL MEMBERSHIP

I have an active recurring subscription. I want to cancel so that I am not billed anymore

Frequently Asked Questions

  • My credit card has expired, how can I update?

  • Do you have a refund policy?

  • Can I get assistance by phone or by email?

  • What happens if I cancel my membership?

  • Are there terms of the free trial?

  • Do I get a confirmation when I cancel my membership?

  • I cancelled my membership and I am still being billed, what do I do?

  • How does a trial membership work?

  • I just signed up and have not received my login information?

  • If I forgot my password, how do I retrieve it?

  • How can I play all content from your site?

  • Will I be able to use all the content using a Mac?

  • When using the content it seems to be timing out every couple seconds?